Yes. Every product is handcrafted by local artisans using traditional techniques. Slight variations in colour, texture, size, and finish are natural and make every piece unique.

Yes. We deliver to most locations across India through trusted courier partners.

Currently, we primarily ship within India. For international orders, please contact us before placing your order.

• Assam: 2–5 Business Days
• North East India: 3–7 Business Days
• Metro Cities: 4–7 Business Days
• Other Locations: 5–10 Business Days

After your order is dispatched, you'll receive shipment details and a tracking number via Email, SMS, or WhatsApp (where available).

Orders can be cancelled before dispatch. Once shipped, orders cannot be cancelled.

Please contact us within 48 hours of delivery with your order number and photographs of the product and packaging. We'll review your request and arrange a replacement or refund where applicable.

We generally do not accept returns due to a change of mind. Returns are accepted only for damaged, defective, or incorrect products.

Since every product is handmade using natural materials, slight differences in colour, texture, weave, and dimensions are normal and add to the uniqueness of each item.

We accept UPI, Credit Cards, Debit Cards, Net Banking, and other secure payment options available during checkout.

Yes. All payments are processed through secure payment gateways. We do not store your card details or banking credentials.

Yes. We welcome wholesale, bulk purchases, and corporate gifting inquiries. Please contact us for more information.

Keep products in a dry place, avoid prolonged exposure to water and direct sunlight, and clean gently using a soft dry cloth.

Crafted Dreams
Bozargaon Handicrafts Producer Company Limited

Phone: +91 93657 41599
Email: shvwsngo@yahoo.co.uk

Yes. Every purchase helps support skilled artisans and promotes the preservation of Assam's rich handicraft traditions, creating sustainable livelihoods for artisan communities.